SAKEZEN

At SAKEZEN, we are committed to ensuring that your order is processed and shipped as efficiently as possible. All orders (Other than glassware products) must be signed for by someone over the age of 21, as alcohol shipments require verification by law. Orders will be packed and shipped within two business days of receipt. Please note that the shipping carrier may vary depending on the regulations of the destination state.

We prioritize overnight and second-day shipping orders to ensure the quickest delivery possible. If you have any questions or concerns regarding shipping, please do not hesitate to contact our customer service team support@sakezen.us.

Shipping Policy for Alcohol
We currently ship sake only within the United States, and shipping times may vary depending on the carrier and destination. Please note that we can only ship to states that allow alcohol shipments from out of state, and not all U.S. states permit such shipments. Based on current regulations, we can ship to the following states: California, Connecticut, District of Columbia, Florida, Louisiana, Nebraska, New Hampshire, New Mexico, North Dakota, Oregon, Virginia, West Virginia, Wyoming. Since state regulations can change, we recommend contacting our customer service team for the most up-to-date information on eligible shipping destinations.

Shipping Policy for Glassware
We are pleased to offer nationwide shipping across the United States for the glassware products.

• All glassware orders will be carefully packed to ensure safe delivery.
• Shipping costs will be calculated at checkout based on your location and chosen delivery method.
• Orders will be processed and shipped within 2 business days of purchase.
• Please inspect your package upon arrival. In the unlikely event that your glassware arrives damaged, contact our customer service team within 48 hours of delivery for assistance.